Privacy Policy

Last updated: [June 1, 2025]

Welcome to Etsymark. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

🔒 Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, shipping address, and phone number (if provided).

  • Payment Details: We do not store any credit card information. Payments are securely processed through third-party payment gateways (such as PayPal or Stripe).

  • Order Information: products purchased, order history, and tracking data.

  • Device & Usage Data: IP address, browser type, device information, and cookies.

🛒 How We Use Your Information

We use the information we collect to:

  • Process and ship your orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and customer experience

  • Send promotional emails (only if you opt in)

🔐 Data Protection

We implement industry-standard security measures to protect your personal data. Your information is stored securely and is only accessible to authorized personnel.

📧 Email & Marketing

You will only receive promotional emails if you have subscribed. You can unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email or contacting us directly.

🍪 Cookies

We use cookies and similar technologies to:

  • Enhance site navigation

  • Analyze traffic

  • Personalize your experience

You can disable cookies in your browser settings, though this may affect site functionality.

🤝 Third-Party Sharing

We do not sell or rent your personal information. However, we may share your data with trusted third parties who help us operate our website, such as:

  • Payment processors

  • Shipping providers

  • Analytics tools (e.g., Google Analytics)

These partners are required to protect your data and use it only for authorized purposes.

🌍 Your Rights

If you are located in the U.S. or other regions, you may have the right to:

  • Access your personal data

  • Request data correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at:

📧 Email: [email protected]
📞 Phone: +84 967128777 (VN time zone)

📝 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

📬 Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:

Etsymark
📧 Email: [email protected]
📞 Phone: +84 967128777 (VN time zone)
📍 Location: Based in Vietnam, Fulfillment in the U.S.