Privacy Policy

At EtsyMark.com, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information when you visit our website.

Information We Collect

When you visit our website, we may collect certain information about you:

Personal Identification Information: Your name, email address, phone number, and mailing address (necessary for order fulfillment).
Transactional Information: Payment details (processed securely by third-party processors, not stored directly by us) and purchase history.
Usage and Browsing Data: Information about your browsing behavior, such as the pages you view, the links you click, device information, and IP address.

How We Use Your Information

We may use the information we collect from you to:

Provide, maintain, and improve our services (including order processing and customer support).
Communicate with you about your order status, products, and services.
Respond to your inquiries and requests.
Personalize your experience on our website.
Prevent fraud and other illegal activities.

How We Share Your Information

We only share your information when necessary to operate our business or as required by law. Key instances include:

Fulfillment Partners (Essential for POD): We share necessary information (name, shipping address, order details) with our US-based Print-on-Demand partners who manufacture, package, and ship your custom-printed items directly to you. This is essential to fulfill your order.

Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (e.g., PayPal, credit card gateways) and email delivery.
Legal Requirements: We may also share your information with government agencies or other parties when required by law or to protect our legal rights (e.g., investigating fraud or intellectual property infringement).

Your Choices

You can choose not to provide certain information to us, but this may limit your ability to use some features of our website (e.g., you cannot place an order without a shipping address).

You can also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

Security

We take appropriate measures to protect your personal information from unauthorized access, use, and disclosure. However, please be aware that no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with the updated policy effective immediately upon posting. We encourage you to review this page periodically.