Terms & Conditions

Effective Date: [June 1, 2025]

Welcome to Etsymark. By accessing or using our website (https://etsymark.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

This website is owned and operated by Etsymark. Throughout the site, the terms “we”, “us” and “our” refer to Etsymark. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.

2. Product Information

We strive to display accurate product information, including descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. If we discover an error, we reserve the right to correct it and update your order accordingly.

3. Order Processing & Fulfillment

  • All products are printed and shipped by CustomCat, our print-on-demand fulfillment partner located in the United States.

  • Processing time: 1–3 business days

  • Shipping time: 4–8 business days (Standard), 2–4 business days (Expedited)

  • Orders are processed Monday–Friday (excluding holidays)

4. Pricing & Payment

Prices listed on the site are in USD. We reserve the right to change prices at any time.
We accept secure payments via major credit cards, PayPal, and other payment gateways provided at checkout.

5. Shipping Policy

Shipping is available only within the United States.
Please review our full Shipping Policy for complete details.

6. Return & Refund Policy

  • We accept returns for defective or damaged items only.

  • You must contact us within 7 days of delivery.

  • We do not accept returns or exchanges for buyer’s remorse or size issues, as all products are custom printed on demand.

Please see our full Return & Refund Policy for more information.

7. Intellectual Property

All content on this site—including designs, images, graphics, and text—is the property of Etsymark or its licensors. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to These Terms

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on the website.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: +84 967 128 777 (Vietnam) (Note: Response time may vary due to time zone differences)